Terms of Use

What RallyPoint is

RallyPoint is a platform where convention organizers set up and run their events — badge sales, schedules, volunteers, vendors, merch, and the books — and where attendees register and take part. By creating an account or using the platform, you agree to these terms.

Your account

You must be at least 13 years old to hold an account. Keep your account information accurate and your credentials to yourself; what happens under your account is your responsibility. We may suspend or close accounts that violate these terms.

Conventions belong to their organizers

Each convention on RallyPoint is run by its organizers, not by us. Organizers are responsible for their event: the venue, the program, compliance with the laws that apply to them — including collecting and remitting any taxes on what they sell — and the policies they set for refunds, conduct, and admission.

When you buy a badge, reserve merch, or register for an event, you are transacting with that convention. Refunds and disputes follow the convention's policies. RallyPoint provides the tools and the records, but we are not the promoter, seller, or insurer of any event, and we are not responsible if an event changes, disappoints, or is cancelled.

Payments and fees

Where paid features are enabled, payments are handled by third-party payment processors; RallyPoint never stores card numbers. Any platform fees are disclosed before you commit to a sale or purchase.

Your content

What you post — convention pages, event descriptions, images, applications — stays yours. You grant RallyPoint the license needed to host and display it so the platform works. Don't post what you don't have the right to post, and don't use the platform to harass, defraud, infringe, break the law, or interfere with the service or other users.

Third-party infrastructure

RallyPoint runs on third-party providers — hosting, databases, authentication, payment processing, and file storage for content you upload, such as images. By using the platform you acknowledge that your content is stored on and served through those providers. We choose them carefully and make reasonable efforts to keep your content safe and available, but we are not liable for failures, outages, or data loss within their systems, and we do not guarantee preservation of uploaded content — keep your own copies of source assets. If you believe content on RallyPoint infringes your rights, contact us and we will review and, where appropriate, remove it.

The service, as it is

RallyPoint is provided as-is, without warranties of any kind. To the fullest extent the law allows, our liability to you for any claim arising from the platform is limited to the amount you paid us in the twelve months before the claim arose. We work hard to keep the platform available and your data safe, but we cannot promise uninterrupted or error-free service.

Changes, law, and contact

We may update these terms; material changes land on this page with a new date, and continued use after a change is acceptance of it. These terms are governed by the laws of the State of Washington, USA. Questions: support@rallypoint.events.